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Error/Fault or Function Codes

Over the years, appliance manufacturers have incorporated fault codes, diagnostic and test
information, and appliance usage information into their appliances. All appliances with
electronic displays and electronic components have fault codes programmed into the
microprocessor on the main printed circuit board. These codes act as a service aid and
starting point for the technician when diagnosing a fault with the appliance. An error/fault
code will appear on the display when the appliance encounters some type of error detection.
This can be in the form of a series of blinking lights or an actual alphanumeric code.
Before you begin diagnostics, locate the technical data sheet and the manufacturer’s use
and care guide for the product you are about to service. The technical data sheet will have
the fault codes and the information on how to get into the appliance test mode. The test
mode is another diagnostic tool that allows the technician to advance to a specific function,
or the technician can turn on or off a single component. The use and care guide will provide
you with the usage information and some fault codes as well. There are times when an
error/fault code will appear that is not on the technical data sheet or in the use and care
guide. If this occurs, go online to the manufacturer’s website or contact the appliance
manufacturer’s customer service or technical department for the code description.
Do not assume that a service problem is directly caused by the main printed circuit board.
The problem might exist with the voltage supply to the product or a line voltage component
(including the power cord and the appliance wiring) that has shorted, grounded, opened, or
otherwise malfunctioned.
What follows is a sampling of some of the appliances that have error/fault and function
codes. Not all of the codes listed in this chapter will cover every appliance manufacturer
or model. Rely on the technical data sheet for most of the information for the product you
are servicing.
Admiral Oven and Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, or the manufacturer’s website,
or call the manufacturer for the description of the error/fault code you are experiencing.
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Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0 Description One or more of the function keys are stuck.
Solution Replace the touchpad assembly. If the touchpad is part of the clock
(ERC), replace the clock.
F1 Description Defective touchpad or clock.
Solution Replace the touchpad and/or clock (ERC).
F2 Description The oven temperature is too hot.
Solution If there is a relay board, replace it. Replace oven sensor (RTD). Also,
check the sensor wiring harness.
F3 or F4 Description Oven sensor is open or shorted.
Solution Check the sensor harness and connector between the oven control
and the oven sensor. If the wiring checks out okay, replace the oven sensor.
F5 Description Main PCB and hardware conflict.
Solution Replace the ERC (clock).
F7 Description One or more of the function keys are stuck or shorted.
Solution Replace the touchpad assembly. If the touchpad is part of the clock
(ERC), replace the clock.
F8 Description Analog/digital problem.
Solution Replace the ERC (clock).
F9 Description Door latch problem
Solution Check door latch assembly.
ASKO Dishwasher Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or
call the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
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For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F1 Description A problem has occurred in the water heating cycle. The water
temperature in the dishwasher did not reach the predetermined temperature
within 60 minutes.
Solution Check the water temperature at the sink next to the dishwasher.
It should be around 120–140 degrees Fahrenheit. Check the water heater
temperature also. Check the dishwasher heater and circuit components. Do
not take showers or baths or run the automatic washer before running the
dishwasher—this will deplete the hot water supply in the water heater.
F2 Description Dishwasher overfilled or float stuck and/or float switch failure or
clogged sump or drain.
Solution Check for debris in the sump area of the tub. Check the water float and
switch assembly. Check the water inlet valve.
F3 Description Thermistor malfunction.
Solution Check the thermistor and connecting wiring circuit.
F4 Description Water fill problem. Dishwasher models with level-controlled fill
only. Note: If the control lights are blinking, the pump is running, and the controls
are dead, the fault will indicate an overfill problem.
Solution Check for water in the base pan. The dishwasher will not operate if
water is in the pan. Remove the water, reset the dishwasher, and inspect for leaks.
Check float assembly.
F5 Description Valve leakage fault code.
Solution Inspect valve for leaks.
F7 Description Blocked drain fault code.
Solution The drain pump can be cleaned out. Refer to the use and care guide for
the cleanout procedure.
F8 Description Clogged filter fault code. One or all three filters are clogged.
Solution Before beginning to disassemble the filters, refer to the use and care
guide for proper removal and cleaning instructions for the filters.
Some ASKO dishwasher models use flashing indicator lights as error/fault or function
codes. See Table 13-1.
ASKO Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning
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on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F1 Description An overfill condition was detected.
Solution Check the water inlet valve. Replace if necessary.
F3 Description The washer has a draining problem.
Solution Check drain filter, pump, and drain hose. Replace defective part.
F4 Description A water inlet error was detected.
Solution Make sure that the water is turned on to the washer. Check water inlet
valve. Replace defective part.
F6 Description The control detected a door-open condition.
Solution Check door latch assembly. Check wiring connectors and wiring.
ASKO Dryer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning on
the electricity, this may reset the error/fault or function code, allowing you to reprogram and
test the operation of the appliance.
Flashing Indicator Light(s) ASKO Dishwasher Error/Fault or Function Code
Heavy Wash Dishwasher overfilled. Check float assembly and float
switch. Check for clogged filters or clogged drain.
Delicate Wash No water to dishwasher. Check water supply and water
inlet valve.
Quick Wash Valve leakage fault. Check valves for leaks.
Pots and Pans
and Heavy Wash
The drain is blocked. Refer to the use and care guide
for cleanout procedure.
Pots and Pans
and Normal Wash
The filter is clogged. Refer to the use and care guide for
proper removal and cleaning instructions for the filters.
TABLE 13-1 ASKO Dishwasher Error/Fault or Function Codes
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For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F1 Description The condenser drain hose has detected a blockage.
Solution Clear the blockage and restart.
F2 Description Dryer takes too long to dry.
Solution Check dryer installation, dryer venting system, and heater. Replace
defective part if necessary.
Dacor Oven and Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0 Description The function key is stuck.
Solution Replace the touchpad assembly. If the touchpad is part of the clock
(ERC), replace the clock .
F1 Description PCB or main board problems.
Solution Press the “Cancel” button to turn off the beeping sound. If the sound
continues, replace the ERC.
F2 Description The temperature in the oven is too hot.
Solution Check the oven temperature sensor, wiring, and for a stuck relay. Test
self-clean cycle.
F3 Description The oven temperature sensor is shorted.
Solution Check the sensor harness and connector between the oven control and
the oven sensor. If the wiring checks out okay, replace the oven sensor.
F4 Description The oven temperature sensor is open.
Solution Check the sensor harness and connector between the oven control and
the oven sensor. If the wiring checks out okay, replace the oven sensor.
F6 Description Main computer board (ERC) problem.
Solution Replace the ERC.
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F7 Description Oven door lock enabled above temperature.
Solution Check the door lock switches and wiring.
F8 Description Door locking switch malfunction.
Solution Check and replace, if necessary, the door lock switches and wiring.
Estate Oven and Range Error/Fault or Function Codes
F0 Description Main board failure.
Solution Replace the main board or ERC.
F1 Description Main board failure.
Solution Replace the main board or ERC.
F2 Description Open oven temperature sensor.
Solution (1) Check the bake and broil relays on the ERC; if contacts are bad,
replace the ERC.
(2) For the self-clean models, check the door lock assembly for proper operation.
(3) Check the oven temperature sensor.
F3 or
F4
Description Check for open oven temperature sensor.
Solution Replace the oven temperature sensor.
F5 Description Main board failure (ERC).
Solution Replace the main board (ERC).
F7 Description Touchpad key stuck on ERC.
Solution Replace the ERC.
F8 Description Main board failure.
Solution Replace the ERC.
F9 Description There is an oven door lock failure.
Solution Check oven door lock switches, wiring harness, and connectors.
Friedrich Room Air Conditioner Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or call
the manufacturer for the description of the error/fault code that you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for 10 minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
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E1 Description The electronic control board detected a short-cycle malfunction.
Solution Check for conditions that caused the short-cycle situation. Check
thermostat setting, air flow conditions, refrigeration cycle, and fan motor.
E2 Description The electronic control board detected a touch keypad error.
Solution Reset the air conditioner controls and test. Check for stuck keys.
If error code returns, replace the touch keypad assembly.
E3 Description The electronic control detected the frost probe is open.
Solution Test the valve of the frost probe. If the probe tested bad, replace
the frost probe. If good, replace the electronic control board.
E4 Description The electronic control board detected a short in the frost probe.
Solution Replace the electronic control board.
E5 or E6 Description The electronic control board detected an open or shorted
indoor temperature sensor.
Solution Replace the electronic control board.
CHECK
FILTER
INDICATOR
LAMP
Description The check filter indicator lamp will come on after 250 hours
of operation. It is a reminder for the consumer to clean the air conditioner
filter. This code can be reset to start the countdown to the next filter
cleaning.
Frigidaire/Electrolux Dishwasher Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the
product must be performed with the electricity turned off. On occasion, you will have to
test a component with the electricity on. Extreme care must be taken to prevent electrical
mishaps.
* or Lo or
status LEDs
Description Wetting agent level is low.
Solution Check the wetting agent level in the dispenser. After five wash
cycles, the indicator light will turn off when the dispenser is not filled up.
PF Description A power failure occurred. The high-temp wash and the noheat
dry/power-dry off lights will begin to flash when the power resumes.
Solution Press the start/cancel pad and reset the controls. If the code
persists, turn the electricity off for five minutes. Check all electrical
connections to the electronic control panel.
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HO Description Delay in the water heating cycle.
Solution This is a normal condition until the water reaches the
predetermined temperature. Check the water temperature at the sink next
to the dishwasher—it should be around 120 to 140 degrees Fahrenheit.
Check the water heater temperature also. Check dishwasher heater and
circuit components. Do not take showers or baths or run the automatic
washer before running the dishwasher—this will deplete the hot water
supply in the water heater.
CL Description The door is open.
Solution Close and latch the dishwasher door.
01-24 Description On some models, this is the amount of time in hours left
before the dishwasher begins the cycle.
01-25 or
01-10
Description On some models, this is the amount of time in hours left
before the dishwasher begins the cycle.
SENSING Description On some models, a thermistor called the turbidity sensor is
checking the condition of the wash/rinse water.
Solution Check thermistor and electronic control board.
Frigidaire/Electrolux Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or
call the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
E11 Description Washer taking too long to fill up.
Solution Check water inlet supply. Check the water pressure—it should
be at or above 30 PSI. Check the washer fill valve, pressure switch or
pressure sensor, and the control board. If the washer fills in the off mode
and the electricity is turned off, replace the water inlet valve.
E13 Description The electronic control detected a water leak in the tub or an
air leak in the air bell.
Solution Check for water leaks. Check the air bell system, pressure
switch, or pressure sensor. Check the control board. Repair any water
leaks. Replace any defective part.
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E21 Description The water in the washer is not pumping out fast enough.
Solution Check washer installation. Make sure that the drain hose is not
restricted. Check the drain pump for 120 volts in the drain cycle. If the
voltage reading is zero, replace the control board. If the voltage is correct,
check the drain pump for a restriction or blockage. If none is found,
replace the pump.
E23 or E24 Description The electronic control detected that the drain pump relay
malfunctioned.
Solution Test the drain pump relay on the electronic control board.
If the test failed, replace the electronic control board. Check all wiring
connections and wiring to the drain pump.
E31 Description A communication error was detected between the pressure
sensor and the electronic control board.
Solution Check the wiring connections and wiring for the pressure
sensor to the electronic control board. Test the pressure sensor valve and
replace if necessary.
E35 Description The pressure sensor has detected a water overfill problem.
Solution Check to see if the water level is above the manufacturer’s
recommendations. Check the water inlet valve for proper operation.
Check the wiring connections and the wiring from the electronic control
to the pressure sensor and to the water inlet valve. Check the electronic
control board for proper operation. Replace any defective part.
E36, E43, E44,
E45, or E46
Description The electronic control board has detected a malfunction.
Solution Check all the wiring connections to the electronic control board.
If okay, replace the electronic control board.
E41 Description The electronic control board has detected a door-open code.
Solution Check that the door closes properly. Check the door strike and
door switch assembly. Check the electronic control. Replace any defective
part.
E47 or E48 Description The electronic control board detected a problem in the door
thermistor circuit.
Solution Check the door lock assembly and measure the resistance of
the thermistor. If you detect a short or an open, replace the door lock
assembly. If your measurement of the thermistor is at least 1500 ohms,
replace the electronic control board.
E52 Description The electronic control board received a bad signal from the
tacho generator.
Solution Test the drive motor for 105 to 130 ohms at pins 4 and 5 on the
motor only. If the readings are other than 105 to 130 ohms, replace the
speed control board.
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E56, E57, or
E58
Description The electronic control board detected a motor problem.
Solution Check the following components: motor, tub bearings, speed
control. After removing the belt from the motor, spin the motor—it should
turn freely. If it does not, replace the motor. With the belt off, spin the
tub—it should spin freely. If it does not, replace the tub bearings. Test the
motor windings and test pins 1 and 2, pins 1 and 3, and pins 2 and 3 on
the motor. It should read about 6 ohms. If this is not the case, replace
the motor.
E59 Description The tacho generator lost a signal.
Solution Check the following components: motor, tub bearings, speed
control. After removing the belt from the motor, spin the motor—it should
turn freely. If it does not, replace the motor. With the belt off, spin the
tub—it should spin freely. If it does not, replace the tub bearings. Test
the motor windings and test pins 1 and 2, pins 1 and 3, and pins 2 and 3
on the motor. It should read about 6 ohms. Test the motor for 105 to 130
ohms at pins 4 and 5 on the motor only. If the readings are other than 105
to 130 ohms, replace the speed control board.
E5A, E5B,
or E5C
Description The heat sink overheated on high temperature.
Solution Test the heat sink. If it is bad, replace the speed control board.
E5D, E5E,
or E5F
Description A communication error has occurred between the electronic
control board and the speed control board.
Solution Check the wiring connections and the wiring between the
electronic control board and the speed control board. Check the electronic
control board and the speed control board. Replace the defective part.
E66 or E68 Description The electronic control detected a heater problem.
Solution Check the wiring connections and the wiring for the heater
circuit. Check the heater element for 14 ohms. Check for a grounded
heater. Replace the heater if the readings are incorrect.
E67 Description The electronic control detected the wrong input voltage to
the microprocessor.
Solution Check the wiring connections and wiring. Check the tub
thermistor for 4.8 ohms. If incorrect, replace the heating element.
E71 Description Wash thermistor (tub heater) malfunction.
Solution Check the wiring. If okay, replace the electronic control board.
E74 Description The wash water will not heat up.
Solution Place the thermistor in the correct position.
E75 Description Water temperature sensor detection.
Solution Check the thermistor for resistance—it should be 50 ohms.
If it is not, replace the water inlet valve assembly. If the resistor measured
50 ohms, replace the electronic control board.
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E76 Description The thermistor temperature is off for the cold water inlet
valve.
Solution The water fill hoses need to be installed correctly.
E82, E83, E93,
E94, E95, E97,
E98, EBE, or
EBF
Description The electronic control board has a communications problem.
Solution Check all wiring connections and wiring. If okay, replace the
electronic control board.
E91 Description There is a communication error between the electronic
control board and the UI board.
Solution Check all wiring connections and wiring.
EB1 Description Incoming voltage frequency problem.
Solution Have your local electric company come out and check the
input voltage frequency to the house. If okay, replace the electronic control
board.
EB2 Description Incoming voltage too high.
Solution If the voltage at the washer receptacle is below 130 volts,
replace the electronic control board.
EB3 Description Incoming voltage too low.
Solution If the voltage at the washer receptacle is above 90 volts, replace
the electronic control board.
EF1 Description The drain pump is clogged.
Solution Clear the blockage from the drain pump.
EF2 Description The electronic control board detected too much soap in the
washer.
Solution Advise the consumer on proper soap usage.
EF5 Description The thermistor temperature is off for the hot water inlet
valve.
Solution The water fill hoses need to be installed correctly.
1 beep/E10 Description The washer is not filling up with water or water is leaking
onto the floor.
Solution Make sure that the water is turned on to the washer. Check the
water pressure, fill hoses for kinks, and the drain hose installation. If you
found water leaking, check the household drain for a blockage, and check
for too much soap usage.
2 beeps/E20 Description The water will not drain out.
Solution Check the drain hose installation and check for a drain
blockage in the household drain.
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3 beeps/E30 Description The electronic control has detected that the drum is
overfilled with water.
Solution Check the water inlet valve and pressure switch for proper
operation. Check the electronic control board. Replace the defective part.
Drain the water from the washer and reset the controls.
4 beeps/E40 Description The electronic control detected that the door is open.
Solution Close the door and reset the controls. The washer will not
operate when the door is open.
5 beeps/E50 Description The electronic control detected a motor overheat problem.
Solution Let the motor cool down. Check the wiring connections and
wiring. Reset the controls and restart the washer.
7 beeps/E70 Description The cold water is not entering the washer.
Solution Make sure that the cold water is turned on all the way. Check
the water fill hose installation. Check the water inlet valve.
15 beeps/EF0 Description The electronic control detected an oversudsing condition or
no hot water entering the washer.
Solution Check for too much detergent added to the load. Advise the
consumer on proper detergent usage. Read the use and care guide. Check
for hard water conditions, water temperature, and the size of the load.
Make corrections if necessary. For no hot water, check and see if the hot
water is turned on all the way. Also check the water fill hose installation.
Frigidaire/Electrolux Dryer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or call
the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
E10, E11,
or E12
Description There is a communication error in the electronic control
microprocessor.
Solution Cancel the cycle by pressing cancel. Reset the controls and test the
cycle. If the problem persists, replace the electronic control.
E24 Description Thermistor sensor malfunction.
Solution Check the thermistor sensor for a short. Check all wiring between
the thermistor and the electronic control. Test the electronic control for proper
operation.
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E25 Description Thermistor sensor problem.
Solution Test the thermistor sensor. Check the wiring from the thermistor to
the electronic control. Test the electronic control for proper operation.
E4A Description The drying cycle was interrupted because the drying time
exceeded the time that was programmed.
Solution Inspect the clothes. If they are still wet, check for proper installation
of the dryer. Check vent system, blower assembly, and motor. Check the
moisture sensor bars for dirt. Check and test the heater. Check all the wiring
and wiring connections. Check the electronic control for proper operation.
E5B Description The thermistor is sensing no heat and the cycle is stalled.
Solution Check and test the entire heating circuitry, including the heater.
Check the electronic control for proper operation. See the technical data sheet
for the specific procedure for the model you are working on.
E68 Description A stuck button fault code.
Solution Inspect the buttons and run the test mode to determine which button
is stuck in the active mode. Check the electronic control for proper operation.
E8C Description The high limit safety thermostat has tripped.
Solution Check for the proper installation of the dryer. Check the entire
exhaust system for proper installation or blockage. Check the blower assembly
and motor for proper operation. Check the drum seals. Check the lint filter.
Check the door seal.
EAF Description The microprocessor in the electronic control has been reset by the
watchdog timer.
Solution Clear the code and reset the controls. Test the dryer. If the problem
persists, replace the electronic control.
PF Description A power failure occurred.
Solution Correct the problem by pressing the cancel button and reset the
controls. If the code persists, turn the electricity off for five minutes. Check all
electrical connections to the electronic control.
ERR Description When programming the control, a mistake was made.
Solution Press cancel and reprogram the controls.
LOC Description The control lock feature is activated. This is a function display
code during normal operation.
PAU Description The drying cycle has been interrupted.
Solution The customer might have opened the door in the middle of the cycle.
If not, make repairs to the door and latch.
“ad” Description This is a function display code indicating that the dryer is in the
auto-dry cycle.
“dn” Description This is a function display code indicating that the dryer has
completed the auto-dry cycle.
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Frigidaire/Electrolux Refrigerator Error/Fault or Function Codes
ALARM INDICATOR
LIGHT
Description When the light is on, the alarm system is activated.
Solution This is a normal condition. If the refrigerator does not
reach the set temperature setting, an alarm will sound. Check
refrigeration cycle.
DOOR AJAR
INDICATOR LIGHT
Description The refrigerator door was left open for over five
minutes. The indicator light will be flashing and the audible alarm
will sound.
Solution Close the doors. Rest the alarm. If problem persists,
check wiring connectors and wiring.
HIGH TEMP
INDICATOR LIGHT
Description The refrigerator temperature has been above the
temperature setting for over an hour. The indicator light will begin
to flash amber and an audible alarm will sound.
Solution Reset the alarm, and take a temperature reading to
confirm. Check the refrigeration cycle, the defrost cycle, and
components for proper operation.
POWER FAILURE
INDICATOR LIGHT
Description A power failure was detected, and the amber
indicator light will begin to flash.
Solution Press the reset button and check the food storage
temperature.
General Electric and Hotpoint Room Air Conditioner
Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning on
the electricity, this may reset the error/fault or function code, allowing you to reprogram and
test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
E1 Description The electronic control detected that the filter needs cleaning.
Solution Clean the filter.
ER Description The electronic control detected a temperature sensor malfunction.
Solution Check the value of the temperature sensor. Check for debris buildup
on the probe. Check the sensor for proper positioning. Replace if necessary.
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General Electric and Hotpoint Dishwasher Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning on
the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
PF Description Power failure.
Solution Reset the electronic control by pressing the cleaning options
and start key pad. If this does not correct the problem, press the
cancel button and reset the control panel. If the code persists, turn
the electricity off for five minutes. Check all electrical connections to
the electronic control.
C1 Description The drain cycle exceeded two minutes.
Solution Check for obstruction in the drain line to the sink. If there is
a garbage disposer, run it and clean it out. If clear, check the drain line
valve.
C2 Description The motor/pump did not completely drain the water
from the tub within seven minutes.
Solution Press the reset button to halt the alarm. Check the drain
valve, drain hose, and garbage disposer for obstruction.
C3 Description The motor/pump will not drain the water from the tub.
Solution Disconnect the electricity to the dishwasher for two minutes
and then reset the electronic control. Go into the test mode to run the
drain cycle over and check the motor/pump assembly.
C4 Description Dishwasher overfilled or float stuck; float switch failure
or clogged sump or drain.
Solution Reset the electronic control by touching the start key pad
and then the cancel/reset key pad.
Sometimes, after a power failure, the dishwasher will fill the tub again.
Check for debris in the sump area of the tub. Check the water float and
switch assembly.
C5 Description Dishwasher drain cycle is too short.
Solution Reset the electronic control and restart the cycle. Check
water supply and float/switch assembly.
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C6 Description Low water temperature in the tub.
Solution Check the water temperature at the sink next to the
dishwasher—it should be around 120 to 140 degrees Fahrenheit. Check
the water heater temperature also. Check dishwasher heater and circuit
components. Do not take showers or baths or run the automatic washer
before running the dishwasher. This will deplete the hot water supply in
the water heater.
C7 Description A fault has occurred in the water temperature sensor.
Solution Turn the electricity off to the dishwasher for two minutes
and then reset the electronic control. Check the water temperature
sensor.
C8 Description Detergent cup malfunction or blocked.
Solution Remove the obstruction, close the dispenser, and reset the
electronic control.
CUP OPEN Description The detergent dispenser cup was left open.
Solution Close the detergent dispenser cup and press start.
Sensing LED off Description Clean sensor error.
Solution Check control circuit board and wiring harness. Replace
sensor if necessary. The clean sensor must come on during the normal
and pots and pans cycles.
Washing LED
flashing
Description The start/reset touchpad has been pressed.
Solution Let the dishwasher drain for 90 seconds before resetting it.
Rinsing LED
flashing and
beeping sound
Description Control board error.
Solution To turn off the beeper, press the start/reset pad. The rinse
LED will continue to flash. Turn off the power to the dishwasher to
reset. If the flashing continues, check sequence switch, control circuit
board, and wiring harness; replace defective part.
Drying LED
Flashing and
beeping sound
Description Control board error. The sequence switch is not reaching
its target within 30 seconds.
Solution Restart the dishwasher. If the beeping continues, check the
sequence switch, wiring harness, and control circuit board. Replace
defective part.
Start/Reset Description Someone has pressed the start/reset pad.
Solution Before selecting a new cycle, allow the dishwasher to drain
for 90 seconds.
START
RESET
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Clean LED
flashing and
beeping sound
Description Control board error.
Solution To turn off the beeper, press the start/reset pad. The clean
LED will continue to flash. Turn off the power to the dishwasher to
reset. If the flashing continues, check sequence switch, control circuit
board, and wiring harness; replace defective part.
Normal LED
flashing
and beeping
sound
Description Control board error. The sequence switch is not reaching
its target within 30 seconds.
Solution Restart the dishwasher. If the beeping continues, check the
sequence switch, wiring harness, and control circuit board. Replace
defective part.
General Electric and Hotpoint Microwave Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or call
the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
PF or RESET Description A power failure occurred.
Solution Correct the problem by pressing the cancel button and reset the
control. If the code persists, turn the electricity off for five minutes. Check
all electrical connections to the electronic control.
F1 Description Thermal sensor problem; excessive heat from within the
microwave cavity.
Solution Test the thermal sensor. Check the fan motor and air circulation
pattern for a blockage (dirty filter).
F2 Description Thermal sensor problem.
Solution Test the thermal sensor for a short. Check all circuits and
components for proper operation.
F3 Description The touch panel may have a short.
Solution Inspect and test the touch panel and connectors.
F4 Description Humidity sensor problem.
Solution Test the humidity sensor. Check the fan motor and air
circulation pattern for a blockage (dirty filter).
NORMAL
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F5 Description Humidity sensor problem.
Solution Test the humidity sensor for a short. Check all circuits and
components for proper operation.
F6 or PROBE Description Temperature probe problem.
Solution Test the temperature probe value. Check the probe receptacle
wiring.
F10 Description Touch screen problem.
Solution Test touch screen for a short. Check connecting wiring harness.
General Electric and Hotpoint Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning on
the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0 or F1 Description Key panel problem.
Solution Check key panel and wiring. Replace key panel.
F2 Description Oven temperature malfunction.
Solution Test the oven temperature during operation for preset
temperature. Check temperature sensor.
F3 or F4 Description Oven sensor problem.
Solution Test oven sensor value and replace.
F5 Description Electronic control problem.
Solution Check the wiring connections to the electronic control.
Replace the electronic control.
F6 or F7 Description Key panel problem.
Solution Check key panel and wiring. Replace key panel.
F8 Description Electronic control problem.
Solution Check the wiring connections to the electronic control.
Replace the electronic control.
F9 or FC Description Door lock component malfunction.
Solution Check the door latch assembly and switches. Check wiring
connections. Replace failed component.
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FD Description Probe and/or receptacle malfunction.
Solution Test the probe value and replace if necessary. Check the
receptacle and make repairs or replace the receptacle.
FF Description Electronic control problem.
Solution Check the wiring connections to the electronic control.
Replace the electronic control.
BAD LINE Description This indicates that the main electric supply to the oven
is wired incorrectly.
Solution Check the voltage supply to the product. Make sure that
the product is wired correctly, and normal operation should resume.
UNLOCK DOOR Description Door lock malfunction at the end of the cleaning cycle.
Solution Check the door latch assembly and circuitry. Read the use
and care guide and check the GE website for the steps necessary to
open the door lock.
LOC Description A safety feature added to the programming to prevent
children from turning on the product.
Solution Read the use and care guide to learn about the
programming for each model.
ERR Description When programming the control, a mistake was made.
Solution Press cancel and reprogram the controls.
Description A holiday program function.
Solution A backwards “C” means that your oven was programmed
for the Sabbath Mode. Read the use and care guide for correction, or
go to the GE website for instructions.
JennAir Oven and Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
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F0 or F1 Description A function key is stuck.
Solution Replace the touchpad. If the touchpad is part of the ERC, then
replace the ERC too.
F2 Description Oven temperature is too hot.
Solution Replace the oven temperature sensor. If there is a relay board,
check it and the wire harness.
F3 or F4 Description Open or shorted oven temperature sensor.
Solution Check the wiring harness and connectors; if okay, replace the
sensor.
F5 Description Main computer board problems.
Solution Replace the ERC.
F7 Description The function key is stuck.
Solution Replace the touchpad. If the touchpad is part of the ERC, then
replace the ERC too.
F8 Description Analog/digital problem.
Solution Replace the ERC.
F9 Description Door latch problem.
Solution Check the door latch assembly and switches.
LG Dishwasher Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes on
the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
1E Water supply problem Check water supply, inlet water line, water pressure, and
hall sensor. Check air braker. Replace defective part.
0E Drain problem Check drain hose, drain outlet on sump, and drain
pump motor. Check circuit and wiring harness. Repair
and/or replace defective part.
E1 Leakage problem Check hose connections and sump assembly. Check
drain hose installation. Check impeller on washing
pump. Repair and/or replace defective part.
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Code Description Solution
FE Excess water problem Check inlet water valve and controller. Repair and/or
replace defective part.
Thermistor problem Check inlet water temperature. Check wiring harness.
Test the thermistor. Check wiring harness and impeller
on washing pump. Check motor and blade. Repair and/
or replace defective part.
LE Motor problem Check wiring harness and impeller on washing pump.
Check motor and blade. Repair and/or replace
defective part.
LG Side X Side Refrigerator Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
Er/FS Freezer sensor problem Check freezer sensor for a short;
replace if necessary.
Er/rS Refrigerator sensor #1
problem
Check refrigerator sensor #1 for a
short and replace if necessary.
Normal display* Refrigerator sensor #2
problem
Check refrigerator sensor #2 for a
short and replace if necessary.
Er/dS Defrost sensor problem Check sensor and wiring for a short.
Repair or replace part if necessary.
Er/dh Defrosting problem Check defrost heater, temperature
fuse, and wiring harness. Repair or
replace part if necessary.
Er/FF BLDC motor freezing
problem
Check motor. Check wiring harness.
Check circuit for an open or short.
Er/CF BLDC motor cooling Repair or replace part if necessary.
problem
Er/CO Communication problem Check wiring harness for an open
or short between the main PCB and
the display PCB. Repair or replace
part if necessary.
304 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Code Description Solution
Normal display ** Ambient sensor problem Check ambient sensor for a short.
Replace part if necessary.
Normal display * Optichill sensor problem Check optichill sensor for a short.
Replace part if necessary.
* When the refrigerator is in the failure mode, pressing the buttons has no effect on the operation.
** While the refrigerator is in operation, the error code indicates the failure mode.
LG French Door Refrigerator Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
Er/F5 Freezer sensor problem Test sensor. Check wiring harness for
an open or short.
Er/rS Refrigerator sensor problem Test sensor. Check wiring harness for
an open or short.
Er/d5 Defrost sensor problem Test sensor. Check wiring harness for
an open or short.
Er/rt Temperature sensor problem Test sensor. Check wiring harness for
an open or short.
Er/dh Defrost problem Check wiring harness. Check defrost
heater, temperature fuse, and
connectors. Replace defective part.
Er/FF BLDC freezer fan motor problem Check wiring harness.
LG Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
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For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
1E Inlet water problem Check water supply and water valve.
UE Imbalance problem Check installation, load size, and laundry collected
on one side.
0E Drain problem Check drain hose and pump.
FE Overflow problem Check drain hose and pump. Check wiring harness.
PE Pressure sensor problem Check the pressure sensor switch assembly.
Replace if necessary.
dE Door open problem Check door and switch assembly. Check wiring
harness. Check PWB assembly. Replace if necessary.
Heating problem Check thermistor.
CE Over current problem Replace motor and main PWB assembly.
LE Motor locked rotor
problem
Check wiring harness. Check main PWB assembly.
Check hall sensor. Replace defective part.
bE Ball sensor problem Check wiring harness. Check ball sensor.
EE EEPROM error problem EEPROM is defective. Replace part.
PF Power failure The washer experienced a power failure.
LG Frontload Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
1E Inlet water problem Check water supply and water valve.
UE Imbalance problem Check installation, load size, and laundry collected on
one side.
0E Drain problem Check drain hose and pump.
FE Overflow problem Check drain hose and pump. Check wiring harness.
306 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Code Description Solution
PE Sensor pressure
switch problem
Check sensor pressure switch and replace if necessary.
dE Door open problem Check door switch and replace if necessary.
Heating problem Check thermistor and replace if necessary.
SE Sensor problem Check wiring harness, hall sensor, main PWB assembly,
motor, and controller. Replace defective part.
CE Current problem Check main PWB assembly and motor. Replace if necessary.
LE Lock problem Check wiring harness, motor, main PWB assembly, and hall
sensor. Replace defective part.
Maytag Laundry Center Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
L or 1E Description A lid lock error was detected.
Solution Check the lock assembly for proper operation. Check all wiring
connections and wiring. Check the electronic control board. Replace defective
part if necessary.
U Description An unbalanced load was detected.
Solution Check the unbalance switch, wiring, and electronic control board.
Advise the consumer on loading the washer. Replace defective part if necessary.
6E or 7E Description The electronic control detected a temperature error in the dryer.
Solution Check the temperature sensor, thermostats, electronic control board,
and the wiring connections and wiring. Check the installation of the appliance.
Replace part if necessary.
8E Description An error was detected in the motor and circuitry in the dryer.
Solution Check the motor, relay, electronic control board, and wiring
connections and wiring. Replace defective part if necessary.
9E Description The electronic control board detected a door switch failure
in the dryer.
Solution Check the door switch, electronic control board, and the wiring
connections and wiring. Replace defective part if necessary.
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Maytag Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the
product must be performed with the electricity turned off. On occasion, you will have to
test a component with the electricity on. Extreme care must be taken to prevent electrical
mishaps.
Do Description Door lock problem detected.
Solution Make sure that the door closes properly. Check door lock assembly.
FL Description The control detected that the washer did not lock the door.
Solution Make sure that the door closes properly. Check door lock assembly.
Sd Description The washer detected an oversudsing problem.
Solution The suds recovery cycle should correct the problem. Advise the
consumer on proper detergent usage.
Pf Description A power failure has occurred.
Solution Restart the washer.
Nd Description The washer did not drain the water out of the machine.
Solution Check the drain hose for proper installation. Check the household
drain for blockage. Check the pump for blockage. Replace defective part if
necessary.
LO Description The door lock will not open.
Solution Make sure the door closes properly. Push the off button and wait a
few minutes for the door to unlock. Disconnect the electricity to the washer for
a few minutes and try to unlock the door. Check door lock assembly. Replace
defective part if necessary.
lr Description The control detected a motor problem.
Solution Check the motor windings. Check the wiring connections and
wiring. Replace defective part if necessary.
nf Description Water will not fill the washer.
Solution Make sure that the water is turned on all the way. Check for kinked
fill hoses. Check water inlet valve. Replace defective part if necessary.
od Description This is a safety feature that will not allow the washer to start on
another cycle unless the door is opened first.
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Maytag Dryer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
PF Description A power failure has occurred.
Solution Reset the control.
Hp or hl Description The temperature sensor has detected an error.
Solution Check all the components in the heat circuit. Replace defective part
if necessary.
hll Description The hanging rod in the dryer cabinet has a problem.
Solution Check all the components in the dryer cabinet for proper operation.
Maytag/Jenn-Air Oven Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, the manufacturer’s website, or call
the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0, F1,
or F7
Description The electronic control detected a stuck or shorted key on the
touch panel.
Solution Check the touch key pad for proper operation. Check all wiring
connections and wiring. Replace touch pad.
F2 Description The electronic control has detected a temperature problem.
Solution Check the sensor, relay board, and wiring connections and wiring.
Replace defective part if necessary.
F3 or F4 Description The electronic control has detected a sensor problem.
Solution Check the value of the sensor. Check the wiring connections and
wiring. Replace the sensor.
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F5 Description A communication error was detected.
Solution Replace the clock.
F6 Description A voltage problem has been detected in the oven.
Solution Check the voltage to the oven.
F8 Description An analog/digital error occurred.
Solution Replace the clock.
F9 Description The electronic control detected a door lock problem.
Solution Check the door latch assembly. Check the wiring connections and
wiring. Replace the clock if necessary.
KitchenAid/Roper/Whirlpool Gas and
Electric Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
Listed are the code designations for a four-digit display (**/** or ****) and for a threedigit
display (***).
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0/E0, F1/E0, or
E0 or F1
Description The microprocessor EEPROM on the PCB received a
communication error and the heating LED will begin flashing.
Solution Turn off the electricity to the appliance and wait for two
minutes before turning it back on. If the code reappears, replace the
electronic control.
F1/E1, F1/E2,
F1/E4, or F1
Description An electronic control error occurred and the heating
LED will begin flashing.
Solution Turn off the electricity to the appliance and wait for two
minutes before turning it back on. If the code reappears, replace the
electronic control.
F1/E5 Description The electronic control detected a calibration error.
Solution Check operating temperatures. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the electronic control.
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F1/E9 Description A stack overflow error was detected by the electronic
control.
Solution Turn off the electricity to the appliance and wait for two
minutes before turning it back on. If the code reappears, replace the
electronic control.
F1/E6 Description The electronic control received a latch error.
Solution Turn off the electricity to the appliance and wait for two
minutes before turning it back on. If the code reappears, replace the
electronic control.
F2/E0, F2/E1,
F2/E5, or F1
Description The touch key pad has possibly shorted out.
Solution Turn off the electricity to the appliance and wait for two
minutes before turning it back on. If the code reappears, replace the
touch key pad. Check the touch pad connector to the electronic control
PCB.
F3/E0 or F3 Description The oven sensor might be open in the top oven. The
oven will be on and the heating LEDs will begin to flash continually.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
F3/E1 or F3 Description The oven sensor might be shorted out in the top
oven. The oven will be on and the heating LEDs will begin to flash
continually.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
F3/E2 or F3 Description The oven sensor will not maintain temperature in the
bake cycle. The oven will be on and the heating LEDs will begin to flash
continually.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
F3/E3 or F3 Description The oven sensor will not maintain temperature in the
clean cycle. The oven will be on and the heating LEDs will begin to
flash continually.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
F3/E4 Description The oven sensor might be defective in the bottom oven.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
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F3/E5 Description The oven sensor might be shorted out in the bottom
oven.
Solution Test the oven sensor valve. Turn off the electricity to the
appliance and wait for two minutes before turning it back on. If the
code reappears, replace the oven sensor.
F3, E6, or E7 Description The warming drawer sensor might be defective or shorted
out.
Solution Check and test the warming drawer sensor and switches.
Check the door alignment.
Turn off the electricity to the appliance and wait for two minutes
before turning it back on. If the code reappears, replace the control.
F5/E0, F5/E1,
F5/E2, or F5
Description In the clean cycle, an error occurred in the door latch
assembly. The door will be locked and cleaning LEDs will begin to
flash.
Solution Test the electronic control. Check the oven latch assembly,
switch actuation, and the clearance between the latch and door. Check
the wiring and connectors. Check the door alignment. Turn off the
electricity to the appliance and wait for two minutes before turning it
back on. If the code reappears, test and/or replace the control.
F5/E5 Description The electronic control detected the self-clean temperature
was not reached in time.
Solution Check oven temperatures, thermostat, latch assembly, and
latch switch actuation. Turn off the electricity to the appliance and
wait for two minutes before turning it back on. If the code reappears,
test and/or replace the control.
F5/E7 Description The electronic control detected that the door latch will not
unlock.
Solution Test the electronic control. Check the oven latch assembly,
switch actuation, and the clearance between the latch and door. Check
the wiring and connectors. Check the door alignment. Turn off the
electricity to the appliance and wait for two minutes before turning it
back on. If the code reappears, test and/or replace the control.
F8/E0 Description A refrigeration problem was detected.
Solution Check all wiring connectors and wiring. Check electronic
control. Check the refrigeration unit.
PF Description A power failure occurred.
Solution Reset the controls and test. Check wiring connections.
OVEN LED ON
AND FLASHING
Description The oven knob was not in the “off “ position when the
oven went into cycle.
Solution Turn the knob to the “off” position and then reset the
temperature.
312 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
DOOR LOCKED/
CLEANING AND
HEATING LEDs
FLASHING
Description There is a voltage failure.
Solution Check voltages and all connectors and wiring. Turn off the
electricity to the appliance and wait for two minutes before turning it
back on. If the code reappears, replace the control.
Samsung Freezer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
LED Display
segment
number
22
23
24
25
26
27
28
15
16
17
18
19
20
21
*Refer to the LED segments above for the correct segment number location
on the refrigerator LED display.
15 Description Ambient temperature sensor problem.
Solution Check wiring harness. Check for shorted circuit. Check for
contact failure. Test the sensor.
16 Description Freezer sensor problem.
Solution Check wiring harness. Check for shorted circuit. Check for
contact failure. Test the sensor.
17 Description Freezer room defrost sensor problem.
Solution Check wiring harness. Check for shorted circuit. Check for
contact failure. Test the sensor.
18 Description Freezer fan motor problem.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
19 Description Condenser fan motor problem.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
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20 Description CF sensor problem.
Solution Check wiring harness. Check for shorted circuit. Check for
contact failure. Test the sensor.
20 Description French door ice room sensor problem.
Solution Check wiring harness. Check for shorted circuit. Check for
contact failure. Test the sensor.
21 Description Defrost heater problem.
Solution Check wiring harness. Check for contact failure. Check for a
shorted circuit. Check freezer sensor for correct readings.
22 Description Evaporator fan motor problem. CF-compartment fan
four-door.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
23 Description Evaporator fan motor problem. CR-compartment fan
four-door.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
23 Description Evaporator fan motor problem. French door model.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
25 Description Ice maker fill pipe problem.
Solution Check the ice maker fill pipe heater for an open or short.
26 Description Communication error.
Solution Ignore during diagnostic testing.
27 Description Communication error.
Solution Check wiring harness. Replace main PCB board if necessary.
28 Description Lost communication between touchpad and PCB.
Solution Check wiring harness. Replace defective board if necessary.
Samsung Refrigerator Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes, by
disconnecting the electricity to the product and waiting for two minutes and then turning
on the electricity, this may reset the error/fault or function code, allowing you to reprogram
and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
314 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
LED display
segment
number
8
9
10
11
12
13
14
1
2
3
4
5
6
7
*Refer to the LED segments above for the correct segment number location
on the refrigerator LED display.
1 Description Ice maker sensor problem.
Solution Check wiring harness. Check for contact failure. Check sensor
for correct readings.
2 Description Refrigerator sensor problem.
Solution Check wiring harness. Check for contact failure. Check for a
shorted circuit. Check sensor for correct readings.
3 Description Refrigerator defrost sensor problem.
Solution Check wiring harness. Check for contact failure. Check for a
shorted circuit. Check refrigerator sensor for correct readings.
4 Description Refrigerator fan motor problem.
Solution The fan motor is not spinning at the correct RPM. Check the fan
feedback line; it might be open.
5 Description Ice maker problem.
Solution The ice maker tray did not return to its level position after the
third attempt. Check ice maker assembly and wiring harness. Check for
external factors.
6 Description Cool select zone sensor problem.
Solution Check wiring harness. Check for a shorted circuit. Check zone
sensor for correct readings.
7 Description Refrigerator defrost problem.
Solution Check wiring harness. Check for a short circuit. Check for
contact failure. Check for correct temperature readings.
8 Description Pantry-damper problem.
Solution Check sensor and wiring harness.
9 Description CR-sensor four-door problem.
Solution Check wiring harness. Check for a short circuit. Check for
contact failure. Test the sensor.
9 Description Pantry sensor problem.
Solution Check wiring harness. Check for a short circuit. Check for
contact failure. Test the sensor.
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10 Description Defrost sensor problem of CR room, four-door.
Solution Check wiring harness. Check for a short circuit. Check for
contact failure. Test the sensor.
11 Description Defrost sensor problem of CF room, four-door.
Solution Check wiring harness. Check for a short circuit. Check for
contact failure. Test the sensor.
12 Description Defrost heater problem. CR room, four-door. Defrost over
80 minutes.
Solution Check for shorted circuit. Check for contact failure. Check
sensor. Check defrost bimetal.
13 Description Defrost heater problem. CF room, four-door. Defrost over
80 minutes.
Solution Check for shorted circuit. Check for contact failure. Check
sensor. Check defrost bimetal.
14 Description Water heater tank problem.
Solution Check for an open or shorted heater and test the circuit.
Samsung Refrigerator Single Evaporator Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
No. Error Code LED Display Solution
1 Fridge sensor Fridge
“Mid”
Check wiring harness. Check for a short circuit.
Check for contact failure. Test the sensor.
2 Ambient
temperature sensor
Fridge
“Mid”
Check wiring harness. Check for a short circuit.
Check for contact failure. Test the sensor.
3 Freezer temperature
sensor
Freezer
“Max”
Check wiring harness. Check for a short circuit.
Check for contact failure. Test the sensor.
4 Freezer defrost
sensor
Freezer
“Mid”
Check wiring harness. Check for a short circuit.
Check for contact failure. Test the sensor.
5 Freezer defrost
heater
Freezer
“Min”
Check for shorted circuit. Check for contact
failure. Check sensor. Check defrost bimetal.
316 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
No. Error Code LED Display Solution
6 Ice maker problem No
ice
The ice maker tray did not return to its level
position after the third attempt. Check ice
maker assembly and wiring harness. Check for
external factors.
7 Ice maker sensor
problem
Cubed
ice
Check wiring harness. Check for a short circuit.
Check for contact failure. Test the sensor.
Samsung RB Series Refrigerator Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
No. Error Code LED Display Solution
1 Refrigerator sensor
problem
Fridge
5
Check wiring harness. Check for a short
circuit. Check for contact failure. Test the
sensor.
2 Defrost sensor
problem
Fridge
d
Check wiring harness. Check for a short
circuit. Check for contact failure. Test the
sensor.
3 Ambient temperature
sensor problem
Freezer
E5
Check wiring harness. Check for a short
circuit. Check for contact failure. Test the
sensor.
4 Freezer temperature
sensor problem
Freezer
F5
Check wiring harness. Check for a short
circuit. Check for contact failure. Test the
sensor
5 Defrost heater
problem
Freezer
d5
Check for shorted circuit. Check for contact
failure. Check sensor. Check defrost bimetal.
Samsung Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
PART V
C h a p t e r 1 3 : E r r o r / F a u l t o r F u n c t i o n C o d e s 317
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
No Error
Displayed
Code Description Solution
1 nd 1 Within 15 minutes, the
water level will not drop
below the water reset
level position.
Check for blockage in hoses
and water pump. Check wiring
harness. Check to see if the
drain hose is not frozen.
2 LO 2 After three attempts
the door fails to unlock.
Check door lock assembly.
Check door switch. Check wiring
harness. Check lock mechanism
alignment. Check main PCB.
3 nf 3 After 16 minutes, the
water fill continues,
with no change in water
level in the tub for
3 minutes.
Check water supply, hose
installation, water valve harness,
and water temperature. Check
the relays for proper operation.
Replace the main PCB.
4 FL 4 After three attempts
the door fails to lock.
Check door lock assembly, door
switch, and wiring harness.
Check lock mechanism
alignment. Check main PCB.
5 nF1 5 Hot and cold water
problem.
Check water hoses to see if they
are installed correctly.
6 LeE or LE 8 Water level sensor
problem. Beeping and
the cycle has stopped.
Check the sensor and hose.
Check wiring harness. Check
main PCB.
7 OE E Water level sensor
problem.
Check water level sensor. Check
for stuck water valves.
8 dc 10 Unbalanced load
problem.
Customer education. Press
“pause,” open door, and reposition
clothes or remove some clothes.
9 - 11 EEPROM error. If the display shows “fail” in the
“EEPROM clear mode,” then
replace main PCB.
10 E2 15 Jammed or stuck key
problem.
A signal is being detected for
more than 30 seconds. Reset
everything.
11 dL 18 When the motor is
running, the door is
detected as open.
Check door lock assembly, door
switch, and wiring harness.
Check lock mechanism
alignment. Check main PCB.
318 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
No Error
Displayed
Code Description Solution
12 dS 22 Door lock problem on
startup.
Check door lock assembly, door
switch, and wiring harness.
Check lock mechanism
alignment. Check main PCB.
13 bE 25 Hall sensor problem. Replace machine control board.
14 29 Thermal sensor
problem.
Check wiring harness. Check
water temperature. Check
thermistor and PCB. Replace if
necessary.
15 E3 2E No hall sensor signal. Check wiring harness and test
the motor.
16 Sr 34 Min relay failure. Replace the PCB.
17 Hr 36 Heater relay failure. Replace PCB.
18 3E 3E Motor will not run. Check wiring harness. Test
motor.
19 2E 91 Too much voltage
detected.
Check line input voltage. Replace
PCB.
20 2E 92 Not enough voltage
detected.
Check line input voltage. Replace
PCB.
21 8E 8E MEMS sensor failure. Check main PCB, MEMS PCB,
and the wiring harness.
22 7E 7E Silver care PCB failure. Check main PCB, silver care PCB,
and the wiring harness.
23 PF - Power failure. This occurs when voltage is
interrupted and turned back on.
Normal operation. It notifies the
customer of a power failure.
24 SUdS or Sd - Suds detected. Advise customer to reduce
detergent usage.
25 9E1 Line filter noise. Line noise triggered error code.
Check EMC filter.
26 AE Communication
problem.
Check the main and sub-PCB and
wiring harness. Replace main
PCB if necessary.
27 SF1, SF2, SF3 System error. Replace PCB.
Samsung Dryer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
PART V
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turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Error Displayed Description Solution
Possible shorted
thermistor
Check for a clogged screen and vent system.
Check thermistor resistance.
Possible open
thermistor
Check for a clogged screen and vent system.
Check thermistor resistance.
do Open door Check wiring harness. Check door sense circuit.
FE Power source
frequency problem
Check for nonutility power supply.
df Door circuit problem Check wiring harness. Check door sense circuit.
hE or HE Heater problem Check for a clogged screen and vent system.
Check thermistor resistance. Check heater.
bE Button problem Check for stuck button on the display.
od Excessive dry time Check and inspect sensor bars.
EEPROM
communication error
Replace the main PCB.
Samsung Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
E27 Open oven sensor Check sensor resistance. Check wiring harness and
terminals. Test sensor at PCB. Replace defective
part.
E28 Shorted oven sensor
E08 Oven not heating Test sensor; replace if necessary.
E0A Oven overheating
320 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Code Description Solution
SE Shorted key Check keypad cable connections. Check for short
between the main PCB and the keypad.
Replace main PCB if necessary.
EOE Door locking problem Check wiring harness, door lock switch, and motor.
Check voltage while operating the door lockout.
Samsung Dishwasher Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case,
check the technical data sheet, the use and care guide, or the manufacturer’s website, or
call the manufacturer for the description of the error/fault code you are experiencing.
Sometimes, by disconnecting the electricity to the product and waiting for two minutes and
then turning on the electricity, this may reset the error/fault or function code, allowing you
to reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
Code Description Solution
4E Water supply problem Check water valve. Check wiring harness. Replace main PBA
if necessary.
4E1 Water supply problem Check thermistor. Check water temperature. Replace main
PBA if necessary.
5E Drain problem Check drain pump. Check level sensor. Check wiring
harness. Check for clogged drain hose. Replace main PBA if
necessary.
oE Overflow problem Check water valve. Check leakage sensor. Check flow meter
and replace if necessary. Replace main PBA if necessary.
LE Leakage problem Check hose connections. Check the tub and sump area for
leaks. Check drain pump and replace if necessary. Check
main PBA and replace if necessary.
HE Heater problem Check wiring harness. Check heater, heater relay, and main
PBA; replace if necessary.
HE1 Heater problem Check heater relay, thermistor, and main PBA and replace if
necessary.
tE1 Temperature sensor
problem
Check thermistor connections. Check thermistor and main
PBA; replace if necessary.
9E Low water level
problem
Check wiring harness. Check low level sensor and main
PBA; replace if necessary.
bE2 Button problem Check sub-PBA and the main PBA for defects and replace if
necessary.
PE Half-load function
problem
Check microswitch and wiring. Check distributor motor and
main PBA, and replace if necessary.
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Sears Appliances
The error/fault or function codes for Sears appliances will vary from model to model.
Sears is a department store and does not manufacture appliances. See Table 13-2 for
appliance manufacturers. Then check the technical data sheet, the use and care guide, the
manufacturer’s website, or call the manufacturer for the description of the error/fault
code you are experiencing. Sometimes, by disconnecting the electricity to the product and
waiting for two minutes and then turning on the electricity, this may reset the error/fault or
function code, allowing you to reprogram and test the operation of the appliance.
Manufacturer Model Number
Absocold 126
Admiral (Inglis) C646 C880
Amana 335 596
Bosch 630
Broan 233
Brown Stoveworks 196
Caloric 174 960
Camco C362 C363 C978
Carrier 416
D&M 587
Defiance 789
Electrolux 336 790
Fedders 484
Freidrich 840
Frigidaire 119 790 970
General Electric 362 363 464
Gibson 253
Goldstar
(LG Electronics)
580 721 795
Haier 183
Hitachi 934
Hoover 473
Inglis C106 C110 C646
InSinkErator 175
JennAir 629
KeepRite 867 C938
Kelvinator 417 622 628 662 C933 C970
KitchenAid 666
TABLE 13-2 Manufacturers of Appliances for Sears (continued)
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Manufacturer Model Number
Lennox 292
Litton 747
Maytag 925
Moffat (Camco) C968
Monarch/Simpson 143
Panasonic 568 586
Phico Italy 683
Preway 155 850
Ranney/Marvel,
Imperial
757
RCA 274
Rheem/Rudd 879
Roper 103 155 278 647 835 911 917
Royal Chef 119
Samsung 401
Sanyo/Fisher 143 564 565 566
Sharp 575
Speed Queen 651
State 153
Tappen 719 791
Toshiba 562
Trane 144
Whirlpool 106 110 154 198 484 562 664 665 850
Woods C675
York 342
Sears is not a manufacturer of appliances. It is a department store. Sears appliances are
manufactured for Sears and are sold under the Sears/Kenmore label. To locate which manufacturer
built the appliance for Sears, locate the first three digits of the model number and match them with
the list above.
TABLE 13-2 Manufacturers of Appliances for Sears
For your safety and the safety of others, all testing and physical inspections of the
product must be performed with the electricity turned off. On occasion, you will have to
test a component with the electricity on. Extreme care must be taken to prevent electrical
mishaps.
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Thermador Oven and Range Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, or the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the air conditioner.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F0 or F1 Description Electronic oven control failure (ERC).
Solution Replace ERC.
F2 Description Oven temperature hot.
Solution Replace oven temperature sensor. Check and replace relay board if
necessary. Replace ERC.
F3 Description Oven temperature sensor (RTD) problem.
Solution Check the wiring and connectors between the oven temperature
sensor and the ERC. Replace ERC if necessary.
F4 Description Oven temperature shorted.
Solution Check wiring and connectors; replace RTD if necessary.
F7 Description Function key stuck.
Solution Check touchpad keys. Replace ERC if other components check okay.
F8 Description ERC problems.
Solution Check wiring between oven temperature sensor and ERC. Replace
oven temperature sensor and ERC if wiring checks okay.
F9 Description ERC problems.
Solution Check the door latch assembly and switches; replace if necessary.
Replace ERC if everything else checks okay.
Fd Description Bake/broil relay board problems.
Solution Test the relay board and replace if necessary. Replace the ERC if
defective.
E1 Description ERC problem.
Solution Replace ERC.
E2 Description Oven temperature problem.
Solution Check the oven temperature sensor and replace if necessary.
Replace ERC if necessary.
E3 Description Oven temperature problem.
Solution Check for open oven temperature sensor and replace if necessary.
324 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
E4 Description Oven temperature problem.
Solution Check for a shorted oven temperature sensor and replace if
necessary.
E5, E6, E7,
E8,
Description ERC problems.
Solution Replace ERC.
E9 Description Problems with the latch switch assembly.
Solution Check the latch assembly and switches, and replace if necessary.
E10 Description ERC problems.
Solution Replace ERC if necessary.
E11 or E12 Description Problems with the latch switch assembly.
Solution Check the latch assembly and switches, and replace if necessary.
E13 Description Latch assembly problems or ERC problems.
Solution Check for voltage to the latch motor. ERC not converted.
E14 Description Latch switch assembly problem.
Solution Check the latch assembly and switches, and replace if necessary.
E15 Description ERC problems.
Solution Replace ERC.
Whirlpool Room Air Conditioner Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the air conditioner.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
FF Description The electronic control has detected an open thermistor or a
temperature above 140 degrees Fahrenheit.
Solution Test the thermistor for an open circuit. Also check the wiring
connections and wiring and the location of the thermistor-sensing bulb.
Replace if necessary.
00 Description The electronic control has detected a shorted thermistor or a
temperature below 32 degrees Fahrenheit.
Solution Test the thermistor for a short. Also check the wiring connections
and wiring and the location of the thermistor-sensing bulb. Replace if
necessary.
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Whirlpool and KitchenAid Microwave Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
Listed are the code designations for a four-digit display (**/** or ****) and for a threedigit
display (***).
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F1/E1 Description The relay control board is faulty.
Solution Replace the relay control board and test the microwave.
F2 Description The electronic control detected a touch pad error.
Solution Test the touch pad assembly and the electronic control board.
F2/H1 or
F2/H2
Description A problem occurred in the hood light switch and keys.
Solution Test the hood light switch and replace if necessary.
F2/Q1 Description A problem occurred in the touch control key pad.
Solution Check the user interface board and the door control assembly
for a malfunction. Turn off the electricity to the microwave and wait for
two minutes before turning it back on. If the code reappears, replace the
defective part.
F3/H1 or
F3H
Description There is a problem with the humidity sensor.
Solution Test the value of the humidity sensor. Check all connections from
the humidity sensor to the relay control board. Test the relay control board.
Turn off the electricity to the microwave and wait for two minutes before
turning it back on. If the code reappears, replace the defective part.
F3T Description The electronic control detected a temperature sensor failure.
Solution Test the microwave oven cavity temperature. The sensor will not
operate below 41 degrees Fahrenheit or above 140 degrees Fahrenheit. If
tests are okay, replace the electronic control board.
F3/T1 Description A user interface board thermistor error occurred.
Solution Check all wiring connections and wiring from the user interface
board, relay control board, and relay board. Test the user interface board
and thermistor. Turn off the electricity to the microwave and wait for
two minutes before turning it back on. If the code reappears, replace the
defective part.
326 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
F3/T2 Description The FC thermistor detected a problem.
Solution Check the wiring connections and wiring from the FC thermistor
to the relay control board. Test the value of the FC thermistor. Test the
relay control board. Turn off the electricity to the microwave and wait for
two minutes before turning it back on. If the code reappears, replace the
defective part.
F3/T4 Description The magnetron thermistor detected a problem.
Solution Check the wiring connections and wiring from the magnetron to
the relay control board. Turn off the electricity to the microwave and wait
for two minutes before turning it back on. If the code reappears, replace the
magnetron thermistor.
F6 Description The electronic control detected a microwave relay problem.
Solution Check all wiring connections and wiring to the inverter and
the relay control board. Test the relay board. Turn off the electricity to the
microwave and wait for two minutes before turning it back on. If the code
reappears, replace the relay control board.
F7 Description The magnetron stopped operating due to voltage interruption.
Solution Check the cooling fans, magnetron, inverter, relay control
board, and interlock switches. Check all wiring connections and wiring
between these components. Replace the defective component and retest the
microwave.
F9 Description The electronic control received a communication error from
the relay control board.
Solution Check all wiring connections and wiring between the relay
control board and the relay board. Turn off the electricity to the microwave
and wait for two minutes before turning it back on. If the code reappears,
replace the relay board and the relay control board.
F9/Q Description A communication error was detected at the touch panel.
Solution Check all wiring connections and wiring from the user interface
board to the touch panel. Turn off the electricity to the microwave and wait
for two minutes before turning it back on. If the code reappears, replace the
door control assembly.
Whirlpool Front-Load Washer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
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For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
F/H Description The electronic control detected no water entering the washer, or
the pressure switch did not detect the water.
Solution Verify if the washer has water in the tub. If it does, check the
following components for proper operation: drain pump, pressure switch and
hose connection, flow meter, and electronic control board. In addition, check
the washer installation, drain hose installation, and all wiring connections and
wiring. If the tub has no water in it, check the water inlet valve and screen,
make sure that the water is turned on, and check the inlet hoses for kinks. To
clear the error code, press the pause/cancel button two times.
F/02 Description The drain time exceeded the eight-minute time limit.
Solution Check the drain hose and the drain pump filter for obstructions.
Check the electrical connections and wiring from the drain pump to the
electronic control board. If no problems were found, then replace the drain
pump.
F/05 Description The electronic control has detected a water temperature fault.
Solution Check the heating element, relay, and the water temperature sensor.
Check the wiring connections and wiring.
F/06 Description The drive motor tachometer, which is mounted on the motor,
has detected a problem with the speed of the motor.
Solution Check all of the wiring connections and wiring between the motor,
motor control board, and the electronic control board. Test the drive motor for
proper operation. Check the electronic control board and the motor control board.
F/07 Description The electronic control board has detected a possible short in the
circuitry with the motor control board.
Solution Check the wiring connections and wiring between the motor
control board, drive motor, and the electronic control board. Check the
following components for proper operation: drive motor, drive motor control
board, and electronic control board.
F/09 Description A water overflow error has been detected.
Solution Check the wiring connections and wiring between the electronic
control board, drain pump, and the pressure switch. Check the drain hose
installation for blockages or a kinked hose. Clean the drain pump filter and
check the drain pump for proper operation. Check the water inlet valve for
proper operation. Check the pressure switch for proper operation. Replace any
defective part found.
328 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
F/10 Description The electronic control board received a signal from the motor
control board that the thermal heat sink has tripped.
Solution Check washer installation for proper ventilation. Check the wiring
connections and wiring between the electronic control board and the motor
control board. Check for worn or failed components in the drive mechanism.
Check the electronic control board and the drive motor for proper operation.
F/11 Description A communication error has been detected between the electronic
control board and the motor control board.
Solution Check all wiring connections and wiring. Check for worn or failed
components in the drive mechanism. Check the electronic control board, motor
control board, and the motor for proper operation.
F/13 Description The electronic control board has detected a problem in the
dispenser circuitry.
Solution Check the dispenser motor and the mechanical linkage from the
motor to the dispenser. Check the electronic control board for proper operation.
F/14 Description The electronic control board has detected an EEPROM error
from the microprocessor chip on the board.
Solution Disconnect the electricity to the washer for a few minutes and try
to reprogram the electronic control. There might have been a power surge to
the washer. Check the electronic control board for proper operation if the error
code returns.
F/15 Description The electronic control board detected a problem with the motor
control board.
Solution Check the wiring connections and wiring from the electronic
control board, motor control board, and the motor. Check the following
components: drive belt, motor control board, electronic control board, and
motor for proper operation.
Sud Description A suds lock error was detected.
Solution The motor control board has detected a suds lock condition by
analyzing the current draw on the motor. Check the pump operation. In
addition, check for a heavy wash load, too much detergent, or over-sudsing
condition.
F/dt Description A door lock error occurred after six attempts to lock the door.
Solution Check the door lock switch and assembly. Check the wiring
connections and wiring. Check the electronic control board. Repair or replace
the defective part.
F/du Description The electronic control board has detected a door unlock error
after six attempts to open the door lock.
Solution Check the door switch/lock assembly for proper operation and for
foreign objects. Check the wiring connections and wiring from the door lock
assembly to the electronic control board. Check the electronic control board.
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Whirlpool Front-Load Dryer Error/Fault or Function Codes
The error/fault or function codes listed here will vary from model to model. The codes
on the model you are servicing might be different from what is listed. If this is the case, check
the technical data sheet, the use and care guide, the manufacturer’s website, or call the
manufacturer for the description of the error/fault code you are experiencing. Sometimes,
by disconnecting the electricity to the product and waiting for two minutes and then
turning on the electricity, this may reset the error/fault or function code, allowing you to
reprogram and test the operation of the appliance.
For your safety and the safety of others, all testing and physical inspections of the product
must be performed with the electricity turned off. On occasion, you will have to test a
component with the electricity on. Extreme care must be taken to prevent electrical mishaps.
PF Description The electronic control board has detected a power failure.
Solution Press start and the dryer will continue with the cycle, or press cancel
to reprogram the dryer.
E1 Description The electronic control has detected a faulty thermistor.
Solution Test the thermistor and the electronic control board, and check the
wiring connections and wiring.
E2 Description The electronic control has detected a short in the thermistor.
Solution Test the thermistor and the electronic control board, and check the
wiring connections and wiring.
E3 Description The electronic control has detected a communication or software
error, a defective electronic control board, or a defective component in the
control panel.
Solution Check the electronic control board and check all of the components in
the control panel. Check all wiring connections and wiring.
Who Makes What?
In the marketplace today there are only a few appliance manufacturers left. Over the past
decades the larger manufacturers have bought out the smaller ones and merged those
products into their product lines. Today the main manufacturers are producing the products
under the various brand names they own.
To help the technician better understand the comparison of appliances and air
conditioners, I compiled this list (see Table 13-3). Cosmetically, the product looks different,
but internally, the mechanical components making up the product are similar. The
manufacturer’s warranty may be different between the various brands and models. After
servicing these products for a while, the technician will see the similarities.
330 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Manufacturer Brand Name
Amana
(now owned by Whirlpool)
Amana
Caloric
Dansby (laundry equipment and gas ranges)
Econowash
Glenwood
Imperial (microwaves, refrigerators)
Litton
Maytag (certain washer models)
Menu Master
Modern Maid
Speed Queen (older domestic models)
Sunray
Viking (U.S. refrigerators except built-in models)
BSH Home Appliances
(BSH Bosch and Siemans Home
Appliances Group)
Bosch
Siemans
Thermador
Gaggenau
Carrier (air conditioners and air conditioning equipment for residential and
commercial uses)
Dacor Dacor
Dynamic Cooking Systems (DCS) Dynamic Cooking Systems (DCS)
Fedders Airtemp
Climette (current models)
Comfort Aire (window a/c’s)
Crosley (some window a/c’s)
Emerson Quiet Kool (a/c’s)
Fedders
Hampton Bay (some a/c’s)
Maytag (window a/c’s and dehumidifiers)
Microsonic
Fisher & Paykel Dynamic Cooking Systems (DCS)
(cooking, refrigeration, dishwashing, and laundry products)
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners (continued)
PART V
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Manufacturer Brand Name
Frigidaire/Electrolux
(non-U.S. brands below)
Affinity
Airdryer (dehumidifiers)
Bosch (cooking appliances)
Capehart (freezers and dehumidifiers)
Citation (freezers)
Dometic (Some model microwaves)
Design Manufacturing (D&M)
Electrolux
Euroflair (unique product line)
Frigidaire
Gallery
General
General Freezer
Gibson
Harvard Logic (dehumidifiers and microwaves)
Kelvinator
Kenmore (see Sears below)
Icon
Leonard
O’Keefe & Merritt
Polaris (freezers and dehumidifiers)
Roy
Tappean
Vesta
White Westinghouse (major appliances only)
Frigidaire/Electrolux
(commercial products)
Arctic Air (refrigerators and freezers distributed by Broich Enterprises)
Edina (refrigerators)
Fedpak (freezers converted to soft ice cream freezers)
Imperial (freezers – distributed by Broich Enterprises; sold through Blue
Ribbon Foods, Colorado Prime, Dutterer’s, Guaranteed Foods, Service
Foods, Town & Country, and Farm & Home)
Venex (freezers converted to vending machines)
Game Keeper Cooler (walk-in coolers, various styles and models)
General Electric Amana (older dishwasher models)
Americana
Beau*Mark (Most)
Beefeater
Camco
Concept II
Eterna
GE
General Electric
Hotpoint
Kenmore (see Sears below)
McClary
Moffat
Monogram (unique product line)
Profile
RCA
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners (continued)
332 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Manufacturer Brand Name
InSinkErator Ace Hardware (garbage disposers and hot water dispensers only)
Badger
Crosley (garbage disposers and hot water dispensers only)
Dayton (garbage disposers and hot water dispensers only)
Emerson (garbage disposers and hot water dispensers only)
Franke (garbage disposers and hot water dispensers only)
Frigidaire (garbage disposers and hot water dispensers only; current
models)
ISE (InSinkErator)
Kenmore (garbage disposers and hot water dispensers only; most
models)
KitchenAid (garbage disposers and hot water dispensers only; current
models)
Master Plumber (garbage disposers and hot water dispensers only)
Maytag (garbage disposers and hot water dispensers only)
True Value (garbage disposers and hot water dispensers only)
Whirlpool (garbage disposers and hot water dispensers only)
Wolverine (garbage disposers and hot water dispensers only)
LG Electronics Arco Aire (mini-split a/c)
Carrier (recent a/c’s and dehumidifiers)
Comfort Aire (recent a/c’s and dehumidifiers)
Comfort Maker (mini-split a/c)
Crosley (recent a/c’s)
Fast (mini-split a/c’s)
Freidrich (recent a/c’s and dehumidifiers)
GE (recent a/c’s and dehumidifiers)
Glacier Breeze
Goldstar
Hampton Bay
Heat Controller (mini-split a/c’s)
Heil (mini-split a/c’s)
I-City (mini-split a/c’s)
Kenmore (see Sears below)
LG
Panasonic
Quasar
Ritetemp
Tempstar (mini-split a/c’s)
Texas Furnace (mini-split a/c’s)
Whirlpool (recent a/c’s)
Zenith
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners (continued)
PART V
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Manufacturer Brand Name
Maytag Corporation
(now owned by Whirlpool)
Admiral (USA)
Amana
Atlantis
Crosley (except a/c’s; also see Whirlpool)
Dynasty
Gaffers & Sattier
Gemini (unique product line)
Hardwick
Jade
Jade Range
Jenn-Air (Unique product line)
Magic Chef (Major appliances only)
Maytag (Performa brand models)
Neptune (unique product line)
Norge
Samsung (refrigerators, washers, dryers, microwaves, ranges, and dishwashers)
Sears Capri
Coldspot
Galaxy
Oasis
Sears does not manufacture any of their products; instead, they are all
produced by the other leading manufacturers, often with added features.
They are then rebranded with the Kenmore (or other) brand name.
See Table 13-2
Sub-Zero/Wolf Sub-Zero (refrigeration products)
Wolf (cooking products and ventilation products)
Techtronics Hoover
U-Line (refrigeration products)
Viking Range (cooking products)
Whirlpool Admiral (Canada)
Chambers
Coovert (a/c’s)
Crosley (newer refrigerators, a/c’s, and washers)
Danby (Canadian full-size refrigerators and some electric ranges)
Estate
Inglis
Ikea
Kenmore (see Sears)
KitchenAid (dishwasher with stainless tub and redesigned wash system
and pump)
Kirkland
Maytag Epic
Roper
Speed Queen (Canada only)
Sub-Zero (undercounter ice makers)
Whirlpool
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners (continued)
334 P a r t V : E r r o r / F a u l t o r F u n c t i o n C o d e s
Manufacturer Brand Name
WC Wood
(factory purchased by Whirlpool in
2010)
Amana (older freezer models)
Artic Aire
Country Squire
Crosley (freezers)
Danby (freezers and some dehumidifiers)
Edison
Electrohome (range hoods, humidifiers, and dehumidifiers)
Estate (freezers)
Frost Queen
KitchenAid (freezers)
Maytag (freezers)
Miami Carey (range hoods)
Quickfreeze
Quickfrez
Roper (freezers)
Sahara
Whirlpool (freezers)
Woods
Electrolux
(non-North American)
ACEC
AEG
Alfatec
Arthur Martin
Arctis
Atlas
Bendix
Buderus
Castor
Elektro Helios
Elektra
Electrolux
Faure
Flymo
Husqvarna
Ibelsa
Juno
Lehel
Marynen
Moffat
Nestor Martin
Parkinson Cowan
Progress
Rex
Rosenlew
Simpson
Therma
Tornado
Tricity Bendix
Volta
Voss
Zanker
Zanussi
Zoppas
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners (continued)
PART V
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Manufacturer Brand Name
Nordyne
(HVAC products)
(HVAC products only listed below)
Frigidaire
Gibson
Grandaire
Intertherm
Kelvinator
Mammoth
Maytag
Miller
Phico
Tappen
Westinghouse
TABLE 13-3 Manufacturers of Brand-Name Appliances and Air Conditioners